No subscription. No listing fee. You pay when you raise.
Creating an account and publishing a campaign on IVA CROWD is free. We only earn when your campaign does. Two fees apply to each contribution, and both are deducted before payout so there is never a separate invoice to settle.
The two fees
| Fee | Amount | Charged by | When |
|---|---|---|---|
| Platform fee | 5% of each contribution | IVA CROWD | Deducted per contribution |
| Payment processing | 2.9% + 0.30 per contribution | Our payment providers | Deducted per contribution |
| Payout / bank transfer | Free to domestic bank accounts | — | On withdrawal |
| Registered nonprofits | Reduced 3% platform fee | IVA CROWD | After charity verification |
Amounts are shown in your campaign currency. The fixed component of the processing fee is charged in the currency of the contribution.
A worked example
A backer contributes 100.00 to your campaign:
- Platform fee (5%): 5.00
- Payment processing (2.9% + 0.30): 3.20
- Net to your campaign balance: 91.80
On a campaign that raises 10,000 across roughly 120 contributions, total fees come to approximately 826, leaving about 9,174 available for payout.
Optional backer tip
At checkout, backers are offered the option to cover the platform fee on top of their contribution. It is entirely optional, defaults to off, and is never pre-selected. Where a backer chooses to cover it, your campaign receives the full contribution amount less processing only.
What is never charged
- No fee to create an account or publish a campaign.
- No monthly subscription and no minimum monthly volume.
- No fee for failing to reach your goal.
- No charge for campaign updates, comments, exports or additional team members.
- No fee for standard support.
Other charges that may apply
- Currency conversion. Where a contribution is made in a currency other than your payout currency, our payment provider applies a conversion spread, typically around 1%.
- International payouts. Transfers to a bank outside your campaign's country may carry a fixed correspondent bank charge, shown before you confirm the withdrawal.
- Chargebacks and disputes. Where a backer's bank raises a dispute, the payment provider's dispute fee is passed through at cost. The fee is refunded if the dispute is resolved in your favour.
- Refunds. The platform fee on a refunded contribution is returned in full. Payment processing fees are generally not recoverable from the provider.
Nonprofit pricing
Registered charities and nonprofits pay a reduced 3% platform fee. To apply, complete standard account verification and then submit your registration or charity number through the verification screen in your dashboard. Once approved, the reduced rate applies to all future contributions across every campaign on the account.
Taxes
Fees are quoted excluding any applicable sales tax or VAT, which is added where required by your jurisdiction and itemised on your statement. Determining the tax treatment of the funds you raise is your responsibility -- see our article on payouts, fees and taxes, and speak to an accountant in your country.
Questions
If you are planning a large campaign or fundraising regularly as an organisation, get in touch. We are happy to walk through the numbers with you before you launch.